Parachute Health x Quinlans
Quinlan’s Pharmacy cut order response time to 1 hour and grew digital order volume 160% by integrating Parachute Health with Brightree.
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Benefits of Parachute Integration with Brightree
“The Brightree integration is huge… Now, we can literally hit the accept button and not only does it create the patient and the sales order, but it also pushes the documentation. That’s a huge time saver. It could be an extra 5-10 minutes, you can’t beat that.” – Eric Worden, Director of Operations
The best part is the communication
“The best part of Parachute is the communication… we can instantly see everything in one place. Traditionally, we’ve had issues where we weren’t sure if we received a fax or not and had to send confirmations. Now, all of that happens in Parachute.”
Referrals are happy
“Referrals don’t have to pick up the phone anymore to ask, ‘Hey, when will John get his equipment?’ The external WIP states in Parachute make everything transparent, and they love that they can track progress without having to call us.”
Simplifying Order Intake
“The biggest issue we had before was not knowing whether we’d received a faxed order or not. Now with Parachute, we have visibility into everything—orders are clear, and we know exactly where we stand with each referral. That’s been a huge improvement for us.”
Results
2024 increase in digital order volume
average order response time
patient satisfaction on Parachute orders
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