Parachute Health x Wyatt's Medical Equipment
Wyatt’s Medical Equipment replaced conflicting, fax-based encounter notes with Parachute Health’s digital ordering platform. Referring facilities now submit Medicare LCD-compliant documentation in minutes instead of paging through 50-page note packets.
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The Right Documentation
“We used to get 50 pages of encounter notes… and often there was conflicting documentation. What Parachute solves is not just getting the prescription, but getting all the right documentation. When we accept an order on Parachute, we feel confident that the face-to-face notes they complete are going to be up to Medicare LCD guidelines.” – Ben Weaver, President at Wyatt’s DME
Quick acceptance and communication
“We can do a Pushback incredibly quickly when we need documentation from our referrals, and they can send it back to us in minutes. With Parachute, we are able to commit to accepting discharge orders within a 2-hour timeframe.”
Easy to train, easy to use
Training and educating in this industry is hard. Guidelines are always changing. Once your staff understands, you have to go train all your referral sources. Those referrals are busy treating the patients, as they should be.
The Parachute Platform helps with the training of our staff by letting us put a lot of the burden on Parachute to ask the right qualifying questions.
Results
Referring facilities converted to digital
Referral ordering time (vs 1 hr+ industry avg with fax or eFax)
average order acceptance time
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Parachute Health connects providers, suppliers, and health plans on a shared digital platform so patients receive the equipment they need on time.
