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Keep patients on therapy without the chase

Parachute brings your renewal and documentation requests into one connected workflow so you can send, track, and complete them faster.

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Overview
Renewals run through the same network as your orders

Bring outbound documentation and signature requests into Parachute. Everything routes through the network, tracks in one place, and completes without the cross-system chase.

Why Parachute
Reach referral sources faster, with less follow-up

Renewals use the same network as ePrescribing and AI Intake — so you reach the right person, get a response sooner, and close out requests without the back-and-forth.

How it Works

Renewals-icon
Send requests from your existing workflow

Import renewal requests, CMNs, and signature requests from your ERP into Parachute.

Company-type
Route through the Parachute network

Requests are delivered digitally when possible, or by fax when needed, based on how the referral operates.

Industry
Track, follow up, and complete

Use the Network Dashboard and Sales Rep App to monitor status, follow up with referrals, and close out requests faster.

another-benefit
Stay connected throughout the order

Communicate with referral sources, provide status updates, and keep patients informed with order tracking and messaging.

Key Capabilities
Signature Requests for faster renewals
  • Capture signatures for renewal prescriptions such as CPAP
  • Send requests directly through Parachute
  • Reduce delays tied to manual signature collection
CPAP order confirmation with valid prescription and accept order button
Key Capabilities
Document Requests to complete required documentation
  • Request face-to-face documentation and other required records
  • Route requests digitally or via fax based on referral preference
  • Keep all documentation tied to the original order
Order details screen showing required documents and more info needed alert
Key Capabilities
Track and follow up in real time
  • Network Dashboard visibility into request status
  • Identify held orders and at-risk accounts
  • Use Sales Rep App to follow up and close gaps in the field
Woman in a white coat working at a computer in an office setting.
Key Capabilities
Keep patients in the loop
  • Patient communication and order visibility
  • Reduce inbound calls and confusion
  • Help unblock orders when additional information is needed
Mobile app screen displaying order progress for a wheelchair purchase
Key Capabilities
Common Renewal Use Cases
  • CPAP and supplies
  • Wound care
  • Oxygen
  • Glucose monitors
  • Insulin pumps
Wheelchair on purple background with caregiver assisting elderly person and a person checking blood pressure.
+6% higher renewal conversion with SNAP integration

For Brightree and SNAP customers, signed renewals are automatically returned through Parachute, leading to more completed requests and more patients staying on therapy.

5-day faster turnaround on renewal requests

Faster document return and less manual follow-up help your team move renewals to completion with less effort.

Keep patients on therapy and renewals moving

Parachute helps you reduce manual follow-up, improve visibility, and complete more renewal requests.Parachute helps you reduce manual follow-up, improve visibility, and complete more renewal requests.

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