Order DME for patients with certainty

Replace faxes and follow-ups with digital ordering. Submit complete orders the first time and track when patients receive their equipment.

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Who we help

Ordering DME creates more work than it should

Today’s workflow
What starts as a simple order becomes a fragmented, time-consuming process.

Faxing an order may feel quick in the moment, but it sets off a chain of manual work.

  • Missing documentation leads to repeated follow-ups
  • Staff spend hours calling suppliers for updates
  • Orders disappear into a “black hole” after being sent
  • Patients call back when equipment hasn’t arrived
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With vs. Without Parachute

Parachute Health Without Parachute
Guided digital orders with needed documentation
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Orders accepted the first time
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Real-time tracking from submission to delivery
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Shared activity feed with automatic updates
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Fulfillment visibility for you and your patient
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Supplier selection based on performance data
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A Better Way to Order DME

Simplified Digital Ordering
Place DME orders using an intuitive workflow
  • Guided ordering experience
  • Access to a broad supplier network
  • Designed for speed at the point of care
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Documentation Captured Upfront
Ensure orders are complete before sending
  • Structured workflows
  • Automatic prompts for required documentation
  • Fewer delays and rework
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Real-Time Order Tracking
Know exactly where an order is in the process
  • Shared activity feed across care teams and suppliers
  • Status updates from submission to delivery
  • Less time spent following up
Order submission confirmation screen with insurance verification and wheelchair icon
Supplier Transparency
Make data-driven referral decisions
  • Visibility into supplier response times, performance
  • Accountability across your network
  • Confidence patients receive care as expected
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How it works

State
Create a digital order

Follow the guide to capture required documentation and insurance requirements upfront.

Company-type
Submit to a supplier

Orders are routed to the appropriate HME provider.

Industry
Track real-time status

Monitor progress through delivery confirmation.

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Complete renewals

Easily send renewal prescriptions and respond to documentation requests to keep patients on therapy.

Parachute connects the entire ecosystem:

This shared network ensures every order is visible, trackable, and coordinated across all stakeholders.

300000+

clinicians ordering digitally

1000+

HME provider organizations

30000+

equipment SKUs

Get started with Parachute

Join the network connecting clinicians, suppliers, and health plans to ensure every patient receives the equipment they need, without the follow-up.

Get StartedGet Started