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Providers Suppliers Health Plans

Health Plans

Manage your DME Spend from SKUs to Suppliers

Reduce DME Spend while improving quality and patient service levels...without aggravating providers!

 

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Our Value Proposition for Health Plans

Visibility and influence from order creation to fulfillment

Display DME formulary, pricing, and preferences at the product/SKU level

Prior authorization automation, routing, and integration

Display your supplier network and preferences by product

Reporting on suppliers, products, and physicians for ongoing savings and adjustments

 
 
 
 

The Parachute Platform Difference

Parachute Health’s existing end-to-end integration across the entire value chain - from provider EHRs through to supplier RCM systems.
Our partnerships with major Health Systems, EHRs, DME Suppliers, and Supplier RCM systems allow us to have unprecedented access with automated insights.
Clinicians enter orders into their existing EHR and they flow through the Parachute Platform and into DME Suppliers’ RCMs seamlessly.

Providers and Suppliers have already chosen our ecosystem, leading it to be rolled out across the U.S. and ready for payers to influence rather than shifting or changing stakeholder workflows.

Most traditional ways of managing DME are focused on provider friction and manual intervention as part of the prior authorization. The Parachute Platform creates the same outcomes in a provider-friendly way at the point of order entry.
New entrants are focused on intercepting orders to manually enforce and create benefit adherence which delays patient care, restricts provider choice, and hurts quality - even when it’s not necessary.
 

20% Reduction in Call Center phone calls

  • Delivery status transparency
  • Digital communication
  • Authorization integration

25% Decrease in Substantiated Grievances

  • Formulary management
  • Delivery transparency
  • Supplier scorecards enable vendor accountability
 

58% Consolidation in Vendor List to Focus on Highest Quality Vendors

 
12

Vendors of Variable Quality

5

High-Quality Vendors

 
 
 
 

Realized Operating Cost Efficiencies via Automation

• Closely integrated systems allow for smooth data flow
• No double documentation (between EHR, Auth Manager, the Parachute Platform, and the Supplier’s ERP

 

Increased Member Satisfaction with More Timely Deliveries

• Quarterly vendor monitoring to assess quality of member experience
• Digitized formulary compliance so members received negotiated products
• Delivery status transparency and digital communicationn with DME vendors
• Immediate response to member inquiries and reduced phone calls

 

Real-Time Delivery Status Transparency + Order and Auth Status Transparency between DME Vendor, Payor and Member results in higher member satisfaction

 
 

A Delightfully Simple Way to Manage Your DME Spend

Member Services Platform
Reduce call center wait time, and increase transparency and effective communication with our Provider Network.


Integration with Internal Systems of Record
Bi-directional integration eliminates duplicate data entry, minimizing error and delay. What’s more, Parachute Health works with your existing technology.

Electronic Prior Authorization
Electronic Prior Authorizations keep members’ DME orders moving along swiftly so suppliers get what they need and provide higher quality service.

Par Level Management and Utilization Controls
Save money by creating formulary adherence protocols, and enabling clinical quantity guidelines.

Know if a Member’s DME Delivery is Late
You’ll receive alerts and notifications if there are any issues delivering DME to a patient and you can contact the relevant staff members directly.

Data Reporting & Analytics
Track vendor performance metrics like SLAs, timeliness, outreach. Supplier and provider performance is also trackable as well as patient quality reviews.

 
Order Statuses
 
 
 
 

25% Decrease in Substantiated Grievances

Case Study with Mid-Sized Health Plan

 

Case Study: Working with a mid-sized health plan, the Parachute Platform proved a 20% reduction in calls to the call center and 25% decrease in substantiated grievances.

 

Realized operating cost efficiencies through technology and automation - processing more patient orders while reallocating staff to other divisions.

 

The Health Plan was able to consolidate their vendor list by 58% to focus on only the highest performing DME suppliers at the lowest cost, which we identified via granular supplier scorecards.