Parachute Health - VP of Product

In the U.S. alone, over 30 million patients per year are prescribed care via paper and fax. The ordering process is long, complicated, and yields an 83% error rate. Discharges are delayed and patients spend extra time in care facilities.

At Parachute Health, we’re pioneering a modern approach to healthcare communication. We’ve built a platform where clinicians, insurance companies, and medical supply distributors coordinate care; empowering everyone to focus on getting patients the treatment they need, when they need it.

We are helping more than 30,000+ new patients monthly. Founded and launched in New York, we’ve grown across 30+ states and partnered with 4 of the top 10 ranked hospitals, 5 of the top 15 largest nursing facility chains, and 5 of the 10 largest home health agencies.

The Role

We have a product that people love, built by a strong product, design and engineering team: Thousands of facilities use our platform to order from the largest suppliers of medical equipment and supplies in the county. We also have huge opportunities in front of us: new user types, new product coverage, empowering partners with our data, making our existing product even more user friendly. We’re looking for a hands on product leader that can scale our product development process, drive our high-level product strategy, and mentor/grow our existing team.

What You'll Do

  • Product vision - Collaborate with key internal and external stakeholders to create the  best in class experience for our target users

  • Product roadmap - Create and maintain a 6-12 month rolling product roadmap that aligns with company strategy

  • Product management - Step in where needed to be a hands-on product leader, helping drive the success of the organization

  • Development process - Partner with relevant management (Engineering, Design, Operations, Sales & Marketing) to grow and operate a highly performing product development process for our organization

  • Team management - Grow, mentor, and lead our team of incredible product managers, designers, and UI/UX researchers

  • KPIs - Set and achieve top- and bottom-line performance targets. Collaborate effectively across the organization to articulate and align around market opportunities, requirements, prioritization, and returns on investments for product decisions to ensure that relevant KPIs are achieved

  • Organizational leadership - Help foster a positive and collaborative culture across the management team and company

  • External stakeholders - Interact with current and potential partners to aide in business development, feedback collection, and account management as needed

About You

  • Passionate about improving patient outcomes in the healthcare space

  • At least 10 years of overall product experience with measurable past success owning the product function at a SaaS company

  • Strong strategic technical and business judgment, ability to make smart trade-offs between new functionality, product lines, design and engineering investments

  • Experience working with an agile development team

  • Ability to develop in depth understanding of a market, including key stakeholders, collaborators and competitors

  • A mastery of internal stakeholder management skills, ability to create corporate-wide alignment around product vision and prioritization

  • Ability to prioritize competing opportunities, drive company decision making with detailed trade-offs, manage conflict, and articulate the rationale behind product decisions

  • Firm grasp of multiple product development and user research processes, the ability to determine the right process and adapt it to our company’s needs

  • High self-awareness and emotional intelligence with a proven ability to communicate and manage at all levels of the organization

  • Thrives in culture of healthy debate, committed to candid feedback across organization

  • Willingness and excitement to get your hands dirty: step in to write user stories, QA the application, anything the company needs to be successful!


Nice to Have

  • Bachelor’s Degree in a technical, scientific, or quantitative field, or equivalent experience

  • A background in healthcare, and knowledge of healthcare complexity

  • Experience scaling an early stage company

How to apply

Send an email to jobs@parachutehealth.com along with your resume and tell us which role you’re applying for.