Parachute Health - Vendor Success Associate

In the U.S. alone, over 30 million patients per year are prescribed care via paper and fax. The ordering process is long, complicated, and yields a 83% error rate. Discharges are delayed and patients are having to spend more time in care facilities.

At Parachute Health, we’re pioneering a modern approach to healthcare communication. We’ve built a platform where clinicians, insurance companies and medical supply distributors coordinate care; empowering everyone to focus on getting their patients the treatment they need, when they need it. 

Since launching in New York 2017, we’ve helped more than 100,000 patients, grown across 19 states, and partnered with 4 of the top 10 ranked hospitals, 5 of the top 15 largest nursing facility chains, and 5 of the 10 largest home health agencies.

The Role

We have a large and growing number of vendor partners, including four of the top five largest medical equipment vendors in the country. Ensuring that these partners successfully transition to a digital operating model will be a core component of our ongoing success. We're looking for someone passionate about improving healthcare delivery, partnering with external stakeholders, and joining an early stage healthtech company where they can grow as our company grows. If this sounds like you, please reach out!

What You'll Do

  • Work with our Vendor Management team to scale our launch, ramp up, and long-term account management strategies

  • Design data-driven solutions for establishing and evaluating vendor success while creatively addressing unique customer needs

  • Identify performance gaps and drive efficiencies within our key vendor partners

  • Capture and translate user-level feedback to shape our product features

About You

  • Passionate about improving patient outcomes in the healthcare space

  • Self-starter and quick learner, eager to hustle and figure it out as they go

  • Strong communication skills, high attention to detail

  • 1-3 years experience in a role with internal & external facing communication

  • Experience within healthcare is a plus

How to apply

Send an email to jobs@parachutehealth.com along with your resume and tell us which role you’re applying for.