Parachute Health - User Conversion Lead

In the U.S. alone, over 30 million patients per year are prescribed care via paper and fax. The ordering process is long, complicated, and yields a 83% error rate. Discharges are delayed and patients are having to spend more time in care facilities.

At Parachute Health, we’re pioneering a modern approach to healthcare communication. We’ve built a platform where clinicians, insurance companies and medical supply distributors coordinate care; empowering everyone to focus on getting their patients the treatment they need, when they need it.

In the year since launch, we’ve helped more than 150,000 patients. Founded and launched in New York, we’ve grown across 19 states and partnered with 4 of the top 10 ranked hospitals, 5 of the top 15 largest nursing facility chains and 5 of the 10 largest home health agencies.

The Role

We have 1,000+ facility partners including nursing homes, home health agencies, rehabilitation centers and hospitals. New partners are joining our platform at a growing pace. Ensuring that these partners are successfully integrated into our network, and are supported throughout their lifecycle is paramount to our success. We're looking for someone passionate about engaging with partners to ensure successful conversion, engagement and growth. This position is the first hire in customer engagement, and is positioned to grow our company grows. If this sounds like an opportunity you’d be interested in, please reach out.

What You'll Do

  • Work closely with sales and operations leadership to develop a launch and management strategy for our non-enterprise partners

  • Create and implement metrics-based engagement initiatives at the user and facility level

  • Drive hiring and manage our facility engagement and growth team

  • Capture and translate feedback to shape our product features

About You

  • Passionate about improving patient outcomes in the healthcare space

  • A minimum of 3+ years experience driving one-to-many account management and/or engagement initiatives for a B2B SAAS solution

  • Creative, metrics driven and solutions oriented

  • Leader and self-starter comfortable working with different teams

  • Experience implementing solutions within healthcare is a plus

How to apply

Send an email to jobs@parachutehealth.com along with your resume and tell us which role you’re applying for.